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Help Center

FAQ

If you have a question not listed below please give us a call at (647) 977-9707 so we can help you!

Payment

How much will it cost?

How do I pay?

Do you accept cash?

TV Wall Mounting

How do I arrange for my TV to be wall-mounted?

What if my TV is 61" or larger and I can't help lift my TV?

Do I need to provide my own wall mounts?

Do you do cord concealments?

What if my question is not listed here?

What locations do you offer TV wall mounting in?

Phone Repairs

How do I arrange a phone or tablet repair?

Who are the Auxe technicians?

Do I need to let the technician into my home?

Do I need to standby while the technician fixes my device or sets up my equipment?

How long will it take to repair my device/install my TV or smart device?

Do you provide a guarantee on repairs?

What kind of devices do you repair?

My issue isn’t listed as an option. Can you fix it?

How do I become an Auxe tech?

What locations does Auxe offer mobile device repair in?

Smart Device Installation

What smart devices do you install?

What if I am unsure about what needs to be setup/installed with my new smart device?

Warranty

What happens if I crack my screen again or if my device experiences another type of damage unrelated to the repair?

What happens if my device can’t be fixed?

Legal

What is covered with my installation?

What happens if there is a problem during or after my installation?

How long am I covered after my installation?

What sites can I find Auxe on?